TY  - BOOK
AU  - 
TI  - Performance Indicators and decision support systems for libraries: : A practical Application of "keys to success" 
SN  - 0-7123-3251-0 
CY  - U.S.A.: 
PB  - British Library Research and Development Department 
KW  - Performance indicators
KW  - Libraries support systems
KW  - Keys to success
ER  -