TY  - BOOK
AU  - Katz,Bill (Ed)
AU  - Fraley,Ruth A (Ed)
TI  - Reference services today: : From interview to burnout
PY  - 1987///
CY  - New York: 
PB  - The Haworth Press, 
KW  - Library science
KW  - Reference services
KW  - Communication
ER  -