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	21.		Image from Google Jackets Image from OpenLibrary	Virtual reference service from competencies to assessment by Lankes, R David (Ed.) Material type: Text; Format: print ; Literary form: Not fiction Publication details: London: Facet Publishing, 2008 Availability: Items available for loan: National Science Library (1)Call number: D 025.5:681.3 P8. Place hold Save to lists Add to cart (remove)
	22.		Image from Amazon.com Image from Google Jackets Image from OpenLibrary	Impact of emerging technologies on reference service and bibliographic instruction by Pitkin, Gary M (Ed.) Material type: Text; Format: print ; Literary form: Not fiction Publication details: London: Greenwood Press, 1995 Availability: Items available for loan: National Science Library (1)Call number: D 027.081:681.3IT N5. Found in Open Library: Place hold Save to lists Add to cart (remove)

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